Frequently Asked Questions



How do I register for a consultation?

Visit the Registration page and complete the online registration form

Phone our Customer Support Team on 01772 767739


How do I know the consultation is appropriate to me/my company?

The half-day event is for the following roles within a scheme: Chair, Trustee, Employer, Adviser, Administrator and Scheme Manager for the following schemes: DC, DB Hybrid and Public sector.


Why have I been invited?

You meet the criteria as above.


How many delegates per organisation can attend?

There is no limit on the number of delegates per organisation.


Is there a cost to attend the event?

No, it is a free to attend event.


Are expenses to attend the event covered?

You will have to pay for your own travel expenses but refreshments will be provided.

What will the consultation cover?

Visit the about section on the homepage for more information on what the consultation will cover.

Where can I find the agenda?

Visit the agenda section on the homepage for information on the programme for the day.


When will I receive confirmation that I am registered?

You will receive a confirmation via email within 48 hours of receipt of your registration.


How do I find the venue?

Visit the venue section on the homepage for information on the venue location. Please do check the venue information prior to attending the event.


What is the nearest train station to the venue?

The nearest train stations to the Midland hotel are Manchester Oxford Road (200 metres) and Manchester Piccadilly (¾ mile)

The nearest train station to etc.venues Prospero House is London Bridge, with Borough tube station opposite.

How far is the walk from the train station to the venue?

The Midland is a walking distance of 8-10 minutes from Manchester Oxford Road train station.

etc.venues Prospero house is a 12 min walk to London Bridge.


What is the nearest Metrolink stop to the venue? (Manchester location only)

The nearest stop to The Midland is St Peter's Square to the side of the hotel, with services including those to and from Manchester Piccadilly, Manchester Victoria and Manchester International Airport.


Can I park at the venue?

The Midland does not have its own car park; however parking is available at NCP Manchester Central (0.1 miles). SatNav: M2 3GX and Q Park First Street (0.4 miles) SatNav: M15 4FN.
Valet parking is also available via the hotel Concierge at a charge of £30.00 per 24 hours.

etc.venues Prospero House does not have its own car park. There are two public car parks nearby: One on Kipling Street, and the other on Trinity Street, both approximately 5 minutes walk from Prospero House. Alternative short term parking is also available in Avon Close which is to the rear of the venue. Please remember that the venue sits within the congestion charge zone – for further information visit



Technical Support

Who do I contact if I am experiencing technical difficulties with the website?

If you are experiencing technical difficulties with the website or online registration form please contact Glasgows on 01772 767739. The team will be able to assist you.



At the consultation

What should I wear?

The dress code is smart / casual attire.


Special Needs

If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.